What can you do on the Dimer Health app?

View visit notes, appointment history, and upcoming care in one place.

You can chat with AiME at any time. AiME provides clinically sound answers - for patients of Dimer Health, these responses are tailored to your health history, medications, and diagnoses, ensuring every response is relevant to your unique situation.

AiME is not just reactive. If it detects that a condition or series of questions warrant clinician attention, it proactively encourages the chat to be escalated to a human visit.

If at any point you want to connect with a human clinician, you can do so instantly. You will have the option to begin an urgent video visit or schedule a future appointment with one click.

Non-Dimer patients can chat with AiME! As a Dimer Health patient, you can unlock the ability to import your medical history for smarter, personalized answers and access to our licensed providers in supported states.

Your Health Questions Deserve More than Google
With AiME and Dimer Health, your privacy is always protected. Every chat is fully HIPAA-compliant, secure and encrypted, and never shared with third-parties. AiME delivers trusted, clinically sound answers, backed by real providers who step in when needed.

The easiest way to access healthcare professionals



Medical care for every need
Ready to Download the App?
Dimer Health puts 24/7 care in your pocket - licensed clinicians and added AI chat - all available anytime you need them. Perfect for medical recovery, ongoing care, or urgent concerns.
Download the Dimer Health app

FAQs
You can connect with licensed medical staff in minutes! Providers are available via video call or chat, 24/7, every day of the year.
We offer expert medical care for a wide range of needs, from emergencies and everyday health questions to chronic condition management and preventive care.
The app is available to and can be used by the general public. Dimer Health patients will have the added personalization in responses they receive from AiME. General users can, however, ask AiME their health questions and expect to receive clinically sound responses.
That’s the idea! With Dimer Health you’ll connect directly with our certified healthcare team - real experts (not bots) providing personalized medical care.
Yes! Simply download the Dimer Health app to your phone and you'll have access to expert care with just one tap.
Our clinical care team includes highly-skilled doctors and physician assistants, here to support you with expert and accurate medical care.
We partner with most insurance providers to make care affordable and accessible. Contact us to learn more about coverage options.
Yes, absolutely! You can keep using Dimer Health for all your health and your family's health needs. We're open 24/7.
Currently, Dimer Health virtual visits with human clinicians are available in New York, New Jersey, Pennsylvania, Florida, and Texas with plans to expand to more locations soon.
We take privacy very seriously. All communication through the Dimer Health app is secure and HIPAA-compliant, and we don’t share or compromise your personal information. See our privacy policy.
- HIPAA compliant - safe, secure, and easy to use
- Encrypted data handling
- Protected by multi-factor authentication
AiME is a great first stop for quick questions or general guidance. If you'd like a more personal touch, you can schedule a visit with one of our licensed providers anytime.
If your concern seems urgent, AiME may suggest connecting you directly with a clinician - or you can request an "Urgent Call" yourself.
If you're experiencing a life-threatening emergency, please call 911 immediately.
AiME is based on state-of-the-art models from OpenAI and further refined by the Dimer Health team to ensure her answers meet our strict quality standards. If you're a Dimer Health patient, AiME has access to your electronic health records – the same information that a human clinician can see. AiME applies her extensive medical knowledge to each patient's unique medical history to provide advice and answers tailored to you and your situation. Conversations are reviewed by human clinicians, who provide feedback to keep improving AiME and will reach out to patients if necessary. When you have your next appointment with a Dimer Health provider, they're already looped in on conversations you've had with AiME.
Dimer Health patients and guest users can all chat with AiME! Download the app to get started - no sign up required.
Backed by real human expert medical clinicians, who are available to continue the conversation whenever you prefer to speak with a live provider.
- Dimer Health Patient – Dimer Health Electronic Health Record (EHR), the same information that human clinicians have access to.
- General User – only what you tell it.
- Personalized answers, not general advice.
- Informed by your medications, diagnoses, discharge notes, information collected and discussed during Dimer Health appointments, allergies.
- AI hallucinations - while individual messages are not approved by providers, we've trained AiME with our medical staff to improve overall accuracy and reduce hallucinations. Users can always start a call or continue chatting with a human Dimer clinician to receive a second opinion or verify information received by AiME.







