Empowering Orthopedic Efficiency through Partnership with Dimer Health

Driving a 62% Reduction in Missed Surgical Cases Per Operative Day by Redefining Pre-Operative and Post-Operative Care

Executive Summary

In today’s demanding orthopedic environment, every missed surgical case translates to downstream consequences including diminished revenue, delayed patient care, and mounting operational stress. In collaboration with Atlantic Medical Group (AMG) Orthopedics, Dimer Health implemented a transitional care model that led to a 62% reduction in missed surgical cases per operative day.

By assuming responsibility for medically complex pre-operative preparation and post-operative symptom management, Dimer freed surgical teams to focus on their core function: performing high-quality procedures. This white paper outlines how Dimer’s wraparound model enhances efficiency, improves patient experience, and generates measurable value for orthopedic practices and hospital systems.

The Problem: Lost Productivity in Orthopedic Surgery

Orthopedic surgeons and their staff are increasingly burdened by the medical aspects of perioperative care. Tasks such as managing pre-operative risk assessments, addressing comorbidities, coordinating care with PCPs and specialists, and fielding non-surgical post-op complaints (e.g., nausea, constipation, wound care, pain control) consume valuable time and divert clinical focus.

These upstream and downstream responsibilities contribute to:

• Preventable surgical case cancellations
  
  
• Decreased operating room utilization
  
  
• Increased patient dissatisfaction
  
  
• Rising burnout and attrition among staff
  

Evidence suggests that structured pre-operative optimization of modifiable risk factors, such as glycemic control, anemia, and smoking cessation, significantly reduces surgical complications and cancellations.¹

The Dimer Health Solution: Transitional Care Reimagined

Dimer Health offers a high-touch, tech-enabled clinical support model that bridges the gap between surgical scheduling, pre-op clearance, and post-discharge recovery. Through proactive virtual care, remote monitoring, and 24/7 patient access, Dimer serves as a seamless extension of the orthopedic team.

Key components of the model include:

• Pre-operative medical optimization and specialist coordination
  
  
• Ongoing symptom monitoring post-discharge
  
  
• Real-time triage of emerging complications
  
  
• Patient education and readiness assessments
  
  
• Continuity of care across the episode
  

This approach alleviates the administrative and clinical strain on orthopedic providers while improving care coordination and timeliness for patients.

Starting Recovery Before the First Incision

Effective post-operative outcomes begin well before the operating room. Dimer’s pre-operative services include thorough medication reconciliation, diagnostic screening, targeted consults, and patient engagement interventions. Our early monitoring and education help prepare patients both medically and emotionally, reducing surgical anxiety and procedural delays.

Pre-operative clinics have been shown to lower cancellation rates by systematically identifying and addressing risk factors ahead of surgery.²

How Dimer Compares to the Orthopedic Digital Landscape

A number of health tech companies are seeking to address gaps in musculoskeletal care, but Dimer’s model stands apart in continuity and clinical depth:

Dimer uniquely integrates pre-op, post-op, and around-the-clock clinical support into a single, physician-driven care platform. The result is fewer disruptions, better outcomes, and higher satisfaction.

Measurable Impact: By the Numbers

Since implementation with AMG Orthopedics, Dimer Health has demonstrated:

• 62% decrease in missed surgical case opportunities per operative day
  
  
• 70% total reduction in missed cases
  
  
• Enhanced OR block utilization and scheduling reliability
  
  
• 100% Net Promoter Score from patients
  
  
• Fewer avoidable ED visits and readmissions
  
  
• 4.97/5 rating — patients reported increased trust in their surgeon due to Dimer’s involvement
  

Telemedicine-led follow-up care post-discharge has consistently demonstrated decreased reliance on emergency services and improved patient satisfaction.³

Voices from the Front Lines

“The peace of mind knowing that my patients have 24/7 medical care post-operatively is fantastic… Dimer Health’s prompt services have decreased the burden on myself and my team significantly.”
— David Levine, DO, AMG Orthopedics

“We’ve seen fewer post-op complaints… Dimer helps triage complications early, improving satisfaction and reducing readmissions.”
— Kris Steingall, PA, AMG Orthopedics

Why It Works: Integrated Support at Every Stage

Reclaiming the OR with Coordinated Care

Orthopedic surgery demands precision, time, and focus. Dimer Health restores these elements by eliminating the friction points that derail surgical schedules and overload clinical teams. Through our physician-led model, Dimer improves patient outcomes, elevates provider satisfaction, and enhances hospital efficiency all while reinforcing the reputation of the orthopedic practice.

Let’s Elevate Surgical Productivity — Together

To explore how Dimer Health can transform surgical outcomes across your orthopedic service line, contact us at partnerships@dimerhealth.com.

‍

References (AMA Style)

1. Shapiro LM, Bolognesi MP, Bozic K, et al. Preoperative optimization for orthopaedic surgery: steps to reduce complications. J Am Acad Orthop Surg. 2023;31(21):e949-e960.
   
2. Pattnaik R, Sahu AK, Pradhan P, et al. The burden of surgical cancellations: a review of contributing factors and potential solutions. Cureus. 2022;14(7):e26849.
3. Gunter RL, Chouinard S, Fernandes-Taylor S, et al. Current use of telemedicine for post-discharge surgical care: a systematic review. J Am Coll Surg. 2016;222(5):915-927.