The Future of Care Is Here: Introducing AiME

November 20, 2025
November 20, 2025
4 min
The Future of Care Is Here: Introducing AiME

Dimer Health’s clinician-trained AI assistant brings 24/7 support, privacy, personalization and seamless escalation to real medical providers.

We're proud to announce a major update to the Dimer Health mobile app, and it comes with something truly game-changing: 

AiME, your 24/7 personalized AI health companion -

- rounding out Dimer Health’s AI clinic in your pocket!

In today’s world, care shouldn’t stop when you leave the hospital, and now it doesn’t need to stop when the appointment ends either. With AiME now built into the Dimer Health app, patients have instant access to medically sound, personalized guidance whenever questions arise.

What is AiME?

AiME is Dimer Health’s AI-powered medical companion - developed and monitored by our AI team and licensed clinicians. It’s designed to support patients in moments that often feel uncertain: managing new medications, noticing unfamiliar symptoms, or simply wondering, “Is this normal?”

🎥 See AiME in action! Watch our 60-second explainer:

Unlike generic chatbots or search engines, AiME is:

  • Fully HIPAA-compliant and secure
  • Informed by your personal care plan, medications, and diagnoses
  • Integrated with your existing relationship with Dimer Health

Even guests who are not Dimer Health patients can chat with AiME about general medical and health questions!

If something more serious comes up, AiME seamlessly escalates the conversation to a licensed provider. No phone tag and no need to explain things twice - our clinicians review your chat with AiME before getting on a virtual appointment.

Why It Matters

The time between visits, especially post-discharge, is when patients are most vulnerable. AiME helps bridge that gap.

Whether you’re recovering from surgery, managing a chronic condition, or supporting a loved one through care, AiME is here to:

  • Provide timely, accurate answers to your health-related questions
  • Reduce stress by guiding you through symptoms and concerns
  • Connect you to a human provider, fast, when it matters most

AiME: A True Teammate in Connected Care

As a Collaborative Extension of our Care Team, AiME helps:

  • Patients feel more confident and cared for, with 24/7 support in their pocket
  • Caregivers find peace of mind with easy access to real-time answers and escalation
  • Providers reduce low-acuity burdens while maintaining continuity of care
  • Health systems improve outcomes, efficiency, and patient satisfaction

How AiME Supports Better Care

AiME is part of Dimer Health’s broader mission to deliver proactive, physician-led transitional care. With the addition of AI support, our model now:

  • Reduces avoidable ER visits and hospital readmissions
  • Extends provider capacity without increasing workload
  • Improves satisfaction by offering 24/7 access to medical guidance
  • Differentiates our app experience with medically sound AI - not generic tech

Get to Know AiME Today

If you’ve ever had a health question after hours, or needed clarity on something your doctor said, AiME is here to help. It’s like having a trusted, clinically trained guide in your pocket.

📲 Download the updated Dimer Health app today and experience AiME for yourself. Ask a question. Get peace of mind. And know that expert help is always a tap away.

www.dimerhealth.com/dimer-app

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