Dimer Connect

Turning Medical Discharge Into Continuous, Connected Care

  • Connected Patients

  • 24/7 Clinical Support

  • Visible Recovery

Dimer Connect transforms the medical discharge from a one-time handoff into an interactive recovery experience that keeps patients connected to care after they leave. Personalized guidance, proactive check-ins, AI-powered support, and 24/7 access to clinical care help patients navigate recovery with confidence while giving care teams greater visibility into what happens at home.

Helping healthcare organizations replace static discharge with connected recovery.

The Problem

After Hospital Discharge, Health Systems Lose Visibility When Patients Need Connection Most

  • Once patients leave the hospital, care teams often lose visibility into how recovery is progressing at home.

  • Patients & caregivers face changing symptoms, medication questions, and uncertainty without an easy way to reconnect with clinical support.

  • Static discharge instructions explain what patients should do, but can't show care teams what's happening.

  • Dimer Connect maintains post-discharge connection, giving health systems visibility into recovery & helping identify emerging needs before they lead to avoidable emergencies.

Keep patients connected to care and health systems connected to recovery.

What It Is

One Platform Connecting Patients, Caregivers, and Care Teams Throughout Recovery

Dimer Connect extends the connection between patients, caregivers, and care teams beyond the hospital. Patients receive personalized recovery guidance, proactive check-ins, caregiver access, and 24/7 clinical support, while health systems gain visibility into recovery at home.

Personalized Recovery Guidance

24/7 AiME-Powered Support

Connected Caregiver Support

Proactive Check-Ins & Monitoring

24/7 Clinical Escalation

Care Team Visibility

The Process

How Dimer Connect Works

From discharge through recovery, patients stay connected to the information, guidance, and clinical care they need, while care teams gain greater visibility into what happens at home.

01

Connect

Start at Discharge Event

Secure access via SMS or QR. No app download required.

02

Navigate

Everything for Recovery, in One Place

Personalized medications, instructions, follow-up care, and recovery guidance.

03

Ask

Personalized Answers, 24/7

AiME provides guidance based on the patient’s recovery plan and clinical information.

04

Escalate

Human Clinicians When It’s Needed

When additional support is needed, patients can seamlessly connect with Dimer's Health clinical team.

05

See

Visibility Beyond Discharge

Care teams gain greater insight into patient engagement, emerging needs, and recovery at home.

Dimer Health

See Dimer Connect in Action

Discover the modernized, intelligent post-discharge care experience.

Clinical Outcomes

Clinical Outcomes Across the Post-Discharge Period

Measurable improvements in recovery, patient experience, and post-discharge outcomes.

For Patients

Dimer Connect gives patients a clear, accessible way to understand discharge instructions, medications, symptoms, and follow-up care—helping them feel supported long after they leave the hospital.

For Caregivers

Family members and caregivers can stay informed throughout recovery, with access to the guidance and information they need to confidently support loved ones at home.

For Health Systems and Hospitals

Extend care beyond discharge with greater visibility into patient recovery, improved patient experience, and a more connected post-discharge care model.

For Providers and Specialists

Give patients continued support between visits while reducing routine recovery questions, improving follow-up adherence, and maintaining visibility into recovery progress.

For Payors and ACOs

Support members during the highest-risk period after discharge with a scalable model focused on reducing avoidable utilization and improving value-based care outcomes.

Not sure whether Dimer Connect is right for your organization?

Clinically Backed

A Connected Recovery Experience, Backed by Dimer Health's Clinical Team

Dimer Connect combines leading technology with expert physician-led care. AiME provides patients with timely guidance throughout recovery, while Dimer Health's clinical team is ready to step in whenever additional support is needed. Together, they transform the discharge event from a one-time incident into a connected, dynamic care experience.

Designed for Health System Deployment

Dimer Connect fits into existing healthcare workflows, helping organizations extend post-discharge care without operational complexity.

  • Fits alongside existing discharge workflows and care pathways.

  • Supports white-label deployment for a consistent patient experience.

  • Designed to complement existing clinical teams—not replace them.

  • Scales across hospitals, health systems, provider groups, and value-based care programs.

Purpose-built for healthcare organizations looking to improve post-discharge care without rebuilding existing workflows.

The Impact

What Dimer Connect Helps Improve

Dimer Connect provides a clearer and more connected recovery experience, while giving healthcare teams greater confidence after discharge.

Clearer Patient Understanding

Reduced Anxiety and Confusion

Better Caregiver Alignment

Fewer Avoidable Escalations

Improved Follow-up Adherence

Greater Recovery Visibility

Reduced Readmissions and ED Utilization

Lower Care Team Burden

Stronger Patient Loyalty

What Makes It Different

Why Dimer Connect Is Different

What It's Not

  1. A static discharge packet
  2. A generic patient portal
  3. A standalone chatbot
  4. Software disconnected from care

What It Is

  1. A connected recovery experience
  2. Purpose-built for post-discharge care
  3. AiME-powered and clinician-backed
  4. Integrated into physician-led Transitional Care Medicine

Get Started

See How Dimer Connect Turns the Discharge Event Into Connected Recovery

Discover how Dimer Connect transforms the post-discharge experience with interactive recovery guidance, caregiver access, AiME-powered support, and physician-led clinical care.

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AI-powered guidance

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Built for post-discharge recovery

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Human support when needed

FAQs

Find answers to common questions about Dimer Connect, how it works, and how it supports patients, caregivers, and healthcare organizations after discharge.

Dimer Connect is a connected post-discharge care platform that replaces static discharge instructions with interactive recovery guidance, caregiver access, AiME-powered support, and physician-led clinical care.

Dimer Connect is a secure web-based experience, giving patients easy access to their recovery information without requiring a separate app download.

AiME provides personalized guidance throughout recovery, helping patients understand discharge instructions, medications, symptoms, and next steps based on their care plan.

Yes. Caregivers can stay informed throughout the recovery journey, helping them better understand the patient's care plan and provide support at home.

Yes. Dimer Connect can be branded for healthcare organizations, creating a seamless post-discharge experience that feels like a natural extension of their existing care.