Dimer Health Brings the Hospital “Call Button” Home with AiME

AiME pairs personalized AI-driven guidance with a clinical team available 24/7

FLORHAM PARK, N.J., (September 9, 2026) – In the hospital, help is one button away. Press it, and someone comes. Send that same patient home, and the button disappears. No nurse down the hall. No monitor sounding an alarm. Just a patient, alone, guessing whether what they're feeling is normal or an emergency. Until now.

Dimer Health has launched AiME, a personalized AI-powered health agent that patients can access from home. The care navigator helps patients stay on track with their recovery, provides personalized guidance in real time and supports Dimer Health's mission of reducing the strain on healthcare systems while empowering patients to recover safely and effectively at home.

AiME makes it possible for patients and caregivers to interact in real-time with their personalized recovery plan, ask questions, manage medications, share images, request help with nutrition and exercise plans, and schedule virtual appointments with Dimer clinicians, all inside the company's clinical model. AiME is built to recognize when a concern requires human judgement and escalates directly to one of Dimer's licensed clinicians the moment it is needed.

AiME addresses one of healthcare's most dangerous blind spots: the period after a patient leaves the hospital. Unlike standalone AI chat tools that provide generic answers, AiME is grounded in each patient's discharge instructions and medical record. Ownership of the post-discharge recovery period belongs to Dimer's licensed Transitionist™ clinicians, taking responsibility for the gap in care that today largely goes unaddressed.

Since its rollout in late 2025, AiME has supported thousands of chats with patients during their recoveries. Dimer Health, a physician-led Transitional Care Medicine company that pairs licensed clinicians with AI-driven technology, is now making it broadly available to health systems and the patients they discharge. AiME builds on Dimer Health's broader transitional care infrastructure, which has demonstrated reductions in 30-day readmissions of up to 50% in specific patient populations and reductions in lengths of stay for patients needing to return to the hospital if recovery veers off track. And the feedback from patients has been overwhelmingly positive.

“What a comfort to be able to rely on AiME for answers to very specific questions to my particular case 24/7,” one patient said. “No days waiting for someone in an office to get back to me. No days waiting to get an appointment with my surgeon. The responses from AiME were medically comprehensive and surprisingly personal. And if I had a concern requiring more attention, I was quickly referred to a live APN or PA. This is 21st century medical care!”

In some cases, success is preventing an unnecessary readmission. In other instances, it's getting the patient back to the hospital sooner, before a manageable problem turns into a longer, more complicated hospital stay. Dimer patients who do need to return to the hospital get there in a median of seven days, four days sooner than patients without that oversight, because AiME caught the problem while it was still developing. And when they are readmitted they're in for a shorter stay: a median of seven days compared to eleven days for non-Dimer patients, a benefit of earlier detection.

“The post-discharge is healthcare's biggest missed opportunity; for better outcomes, stronger patient loyalty, and lower readmission penalties,” said Caroline Hodge, PA-C, MBA, CEO and co-founder of Dimer Health. “AiME stays connected to patients, providing proactive and predictive guidance while enabling patients to take an active role in their recovery, with the confidence of knowing they're always connected to clinical support.”

Medication mismanagement is one of the most common, and most dangerous, parts of the recovery gap: One study found that nearly half of older discharged patients mismanaged medications in the weeks following discharge. AiME helps by explaining medications, running a reconciliation check, and flagging potential discrepancies - like duplicate medications or the same drug listed at two different doses - for a clinician to confirm. When something needs a human judgement call, AiME escalates directly to Dimer's Transitionist Team, the on-call, physician-led licensed clinicians equipped to make it. AiME does not replace clinicians. It works alongside them, handling day-to-day questions and routine tasks while knowing exactly when to elevate a concern to a licensed clinician. That same triage frees providers to spend more time on patients whose cases require a clinician's judgement, not routine questions.

AiME's guidance goes beyond clinical insight, to help address whole-patient recovery needs. One patient was uncertain about what diet to follow to avoid complications and still get the nutrients she needed. Drawing on her recovery plan and medical history, AiME generated a recovery-friendly grocery list and suggested a meal plan she could follow, while the Dimer Transitionist Team monitored her progress.

“Patients are happy to be discharged to recover in the familiar surroundings of home. By providing them with resources, guidance and answers, AiME helps ensure they can complete their recovery at home in confidence and safety. AiME is just the first step. We're building the connected system that finally makes recovery as accountable as the care patients receive inside the hospital,” Hodge said.

Learn more about AiME here.

AiME lives inside the Dimer Health app, available on the Apple App Store and Google Play, and can also be accessed online.

About Dimer Health

Dimer Health is building the patient discharge and post-discharge care infrastructure that keeps patients connected to care. Founded in 2022 and headquartered in Florham Park, New Jersey, Dimer pairs a proprietary care platform with its own dedicated medical practice, combining AI-powered technology with licensed Transitionists who deliver continuous medical oversight from hospital discharge through recovery. Embedded within health systems and payor networks, Dimer's model reduces preventable readmissions, improves patient outcomes, and aligns with value-based care. For more information, visit www.dimerhealth.com.

Media contact

Jodi Perkins, Supreme Communications on behalf of Dimer Health
jodi.perkins@supremecomms.ai